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Explorama's "If You Go.." Tips and General Information
As you prepare to visit the exciting world of Explorama in
the Peruvian Amazon, you may have questions about the timing of flights to Iquitos, layovers
at the Lima airport, what to bring, what to wear, what to expect, etc.
The following information will help you through that stage of your planning
so scroll down to read all of it or use these quick links to jump to a
If you have any further questions, require additional assistance in your planning,
please contact us.
Timing your dock-to-lodge and
lodge-to-dock boat transfers:
Boat transfers to our lodges depart Explorama's dock daily at 1:00pm.
Please plan your arrival to Iquitos at least 1 hour earlier to meet
this departure. Earlier or later boat transfers to Ceiba Tops can be
arranged for a fuel surcharge of US$50.00 per your confirmed
reservation (not $50 per person). Boat transfers to other Explorama
lodges cannot be made after 1pm. Boat transfers from our lodges to
Explorama's dock in Iquitos arrive daily at 3:00pm. Please plan your
departure flight no earlier than 5pm. Earlier or later boat transfers
from Ceiba Tops can be arranged at a fuel surcharge of $50.00 per your
confirmed reservation (not per person). Boat transfers from any other
lodge cannot be made to connect to a same-day outbound flight.
E-Ticket: Explorama has access
to reduced fares and welcomes the opportunity of assisting their guests in securing
the very best price available. If requesting air, please review the following information
and be guided accordingly.
- Selection of flights: You will need to provide Explorama with
the selected dates and flight numbers that you have chosen, and you can access flight
schedules by going to LanPeru's website at www.lan.com. Follow the prompts and print
out or copy what you have selected, retain that for your record and summarize the
flight information to this office for pricing. (The Lan website prices are not the
discounted prices that you can expect from Explorama.) Before we actually purchase
the tickets we will contact you with the price and wait for your approval before
proceeding. If the lag time between the time we quote a price and when you actually
approve the purchase increases in excess of 5%, we will contact you for re-approval;
if it is 5% or less we will proceed to purchase. Normally, however, the quoted and
actual price will be the same if done within a reasonable time but we cannot guarantee
- Personal Information Required: For Explorama to purchase your
tickets we will need your passport names as they appear on valid passports to be used
during your travel, your passport numbers, your citizenship and a credit card (Visa,
MC or AE) to pay for the ticket purchase. (In some instances, a valid driver's license
will suffice if a passport is not available.)
- Conditions on E-ticket purchase: Once E-tickets have been purchased,
Lan's policy is that under no circumstances will a passenger be allowed a refund or to
change the schedule regardless of reason(s) - sickness, trip cancellation, wrong day,
wrong flight, wrong time, family emergency, etc. No refund or change is
permitted. If tickets need to be changed or cancelled, the originals are
discarded and you start the whole process over again.
- E-CODE and pick up of tickets: After Explorama has provided you with
your E-ticket confirmation CODE you can go to
www.lan.com to print out your boarding pass before you leave the US/Canada
but it cannot be done much before 2 or 3 days prior to departure. Or, once you arrive at
the Lima airport and next to the Lan counters, there are a row of machines that you
punch in answers to the questions and out comes your boarding pass. Important information
to have available to retrieve your boarding pass is your E-ticket CODE and the identification
you provided to us at the time of purchase.
- Flight Reconfirmation: When you receive your E-ticket CODE from
Explorama, it will be your responsibility to reconfirm your flights with Lan and we suggest
that you do this periodically from the time you receive the CODE until your use of the
tickets. Lan may change the departure time and/or flight number and don't always alert
travelers to changes; however, when you arrive Iquitos to begin your Explorama itinerary,
Explorama will reconfirm your outbound flight for you. Lan's contact information is:
www.lan.com or at any LAN office or airport counter. From the United
States or Canada call toll free 1-866-435-9526.
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Dining at Explorama's Lodges: Explorama's lodges offer a wide variety
of foods, both local and international, cooked in a simple and appetizing style and served
in our tropical palm-thatched dining rooms. Guests may return to the buffet as many times
as they like. Our breakfast includes one entree, a pastry selection, fruit and local
fruit juice. Our lunch and dinner buffet includes:
- One entree of chicken, beef, local fish or pasta and fresh salad
- A variety of rice and bean dishes, hot vegetables, bread & butter
- A choice of desserts including local fruits such as papaya or pineapple or
prepared desserts such as rice pudding of flam
Complimentary coffee, tea and drinking water are
available 24 hours a day. Bar service, including soft drinks, is also available at
guest expense. Special dietary requirements?
Please let us know. Explorama uses soybean oil for cooking.
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What to Bring, What to Wear:
- A photocopy of the picture page of your valid passport to be used by Explorama
to reconfirm your outbound flight. Explorama will ask for the photocopy - and
your Iquitos/Lima return ticket - when you arrive but return both prior to your
- A sun hat -- floppy, wide-brimmed or a baseball-style cap. Sun glasses, too.
- Light, drip-dry cotton or safari-type clothing. Shorts and short-sleeved shirts
are fine and bring enough for changes as it is unlikely that you will have an
opportunity to wash & wear. Also, bring a long-sleeved shirt and a pair of pants/slacks
for trail hikes.
- Two pairs of broken-in sneakers or light-weight hiking boots. You need two pair
of sneakers in case one gets wet. Sandals may be worn for leisure activities but not
- A toss-away poncho or plastic raincoat and a plastic bag to hold soiled laundry.
(Inexpensive ponchos are sold at Explorama)
- Any DEET (30% or less) insect repellent. Sunscreen lotion is recommended.
- Binoculars and a small flashlight.
- Personal toilet articles. Explorama provides hand soap and towels.
- Your camera with plenty of film and a ZipLoc bag for moisture protection.
- Luggage Weight Limit: When traveling down river on your Explorama itinerary, each
guest may take 15Kg (33 pounds) of luggage with them on the boats to the lodges. If
your luggage weighs more than this amount, please plan on storing the extra in Iquitos
in the Explorama office in our secure storage area until return.
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Medical Information: You should talk with your personal doctor before
leaving. Not only can he/she answer many of your questions, they can tailor
medicines and vaccines for your personal needs.
Probably the most important item is an update on your tetanus (usually dT, or
diphtheria-tetanus), if you have not had one in the last five to ten years, and
assuming you have not previsouly had an allergic reaction to this vaccine. Yellow
fever vaccine and malaria prophylaxis are two you may wish to consider and
while some of Explorama's visitors do take these precautions, many do not.
Neither are required for entry into Peru nor for reentry to the US but may be
required for stop-overs in other South/Central America countries (Honduras,
for example, requires Yellow fever inoculation if coming from Peru.)
Medical facilities include a well-equipped and professionally staffed clinic
directly across the street from Explorama's office in Iquitos and a smaller,
private clinic staffed by a US trained and licensed doctor located down river
at Explorama Lodge. (Lienna J. Smith, M.D., FACP) For more information,
please visit their The
Amazon Medical Project
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Tipping: We are often asked what is the appropriate tip for
Explorama's guides but there is no clear-cut answer, formula or suggestion. Our
guests range from children in Middle school on workshops to affluent professionals
experiencing the natural wonders of the Amazon so it is nearly impossible (and not
at all practical) to try to set tipping standards. Some guests become very friendly
with their guides and tip generously while others are treated to the guide's same
high degree of professionalism but will tip on a lower scale
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Airport Departure Taxes: In nearly all instances, International
and Peruvian Domestic taxes/fees are included in the cost of your airline
tickets. This may change without notice so you should always check
with your carrier to be sure.
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Cancellation and Refund Policy:You may cancel up to 30 days prior to
arrival without penalty except for a 5% bank fee charge if original payment is made
by credit card. Within 30 days and up to 7 days prior to arrival you may cancel for
full refund less a $100 per person reservation/administrative fee. Within 7 days of
arrival, there is no refund. All cancellations and refunds must be processed via
phone so please call us (Tollfree in USA & Canada) at 1-800-707-5275 or Direct at 781-
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